Set-up guide · Offer2Stay × Hostaway

Connect Hostaway to Offer2Stay

Offer2Stay is a UK booking platform: guests book your home at your price, make you an offer, or post what they need for you to answer. Connect Hostaway once with your own API key: your properties, availability, nightly prices and minimum stays come from Hostaway, and Offer2Stay bookings go back into Hostaway as reservations.

Connect Hostaway

Free to list. 10% only when you get a booking. No guest fees. Works alongside Airbnb and Booking.com.

Set it up

Create a free Offer2Stay host accountUse the button above, or sign in if you already have an account.
Create an API key in HostawayIn Hostaway go to Settings → Hostaway API → Create and give the key a name. Copy the Account ID and the API Key; the key is shown only once. Keep the key active and allowed to create reservations, because Offer2Stay uses it to add your Offer2Stay bookings.
Open Integrations and pick HostawayIn your Offer2Stay host dashboard go to Integrations, choose Hostaway, paste the Account ID and API Key and press Connect.
Import and match your listingsPress Import & match listings, pick the Offer2Stay listing each Hostaway listing belongs to, and press Confirm & sync. Listings not on Offer2Stay yet can be built from your Hostaway photos and details. Every listing is checked before it goes live, and anything missing is sent back to you to finish.
Set up payoutsGo to Host > Payouts and connect Stripe so you can be paid. Stripe checks your identity and bank details before your first payout.

What stays in sync

What	Direction	When
Listings, photos, details	Hostaway to Offer2Stay	When you import, and when you press Re-import from Hostaway
Availability (booked and blocked dates)	Hostaway to Offer2Stay	About every 3 hours, and when you press Confirm & sync
Nightly prices, minimum stays	Hostaway to Offer2Stay	About every 3 hours, and when you press Confirm & sync; prices for listings priced in pounds
New bookings	Offer2Stay to Hostaway	Within about 10 minutes of the guest paying: a reservation on the Direct channel with source Offer2Stay, the guest's name, dates and total, and a note with the Offer2Stay reference, our commission and when you are paid
Date changes and cancellations	Offer2Stay to Hostaway	When they happen on Offer2Stay; the reservation is moved or cancelled

Hostaway is in charge: its nightly prices and minimum stays replace any you set on Offer2Stay for the synced dates. Prices are synced for listings priced in pounds; a listing in another currency syncs its availability and minimum stays only. To show your prices higher or lower on Offer2Stay, use Your prices on Offer2Stay on your Integrations page. Because each Offer2Stay booking goes into Hostaway, Hostaway closes those dates on your other channels.

Questions

What do I need from Hostaway?

A Hostaway account where you can open Settings > Hostaway API and create a key. You paste two things into Offer2Stay: the Account ID and the API Key. Hostaway shows the key only once, so copy it straight away.

Will Offer2Stay change my prices or calendar in Hostaway?

No. Offer2Stay reads your Hostaway availability, nightly prices and minimum stays. The only thing it adds to Hostaway is a booking made on Offer2Stay, and it updates or cancels that booking if the dates change or the booking is cancelled on Offer2Stay.

Are my Hostaway prices used on Offer2Stay?

Yes. Nightly prices and minimum stays sync from Hostaway about every 3 hours, and when you press Confirm & sync. Prices are synced for listings priced in pounds; a listing in another currency syncs its availability and minimum stays only. Hostaway is in charge: its prices replace any you set on Offer2Stay for the synced dates. To show your prices higher or lower on Offer2Stay, set a percentage under Your prices on Offer2Stay on your Integrations page.

Are bookings instant?

Not yet. Instant booking for Hostaway-linked listings stays off until we have tested adding, moving and cancelling bookings on a real Hostaway account. For now guests can ask to book at your price or make you an offer, and you confirm. Once the guest has paid, the booking is added to Hostaway automatically.

Can I be double-booked?

Offer2Stay reads your Hostaway calendar about every 3 hours, and checks the dates with Hostaway again just before a guest is charged. Hostaway also refuses a booking for dates that are already taken. If that happens, the booking is not added and our team is alerted so we can contact you.

What if I need to change or cancel an Offer2Stay booking?

Make the change on Offer2Stay, not in Hostaway, so the guest is refunded correctly. Offer2Stay then moves or cancels the reservation in Hostaway for you.

How and when am I paid?

Guests pay Offer2Stay by card through Stripe. You are paid the booking total less our 10% commission, 24 hours after the guest checks in. Set up payouts once under Host > Payouts; Stripe checks your identity and bank details.

What do guests pay?

The price you see is the price they pay. There are no guest fees.

What does it cost me?

Free to connect and list. We take 10% of the booking total, all-in, only when you get a booking.

How do I disconnect?

Host > Integrations > Hostaway > Disconnect. You can also delete the API key in Hostaway. Your Hostaway account is untouched.

Who do I contact?

enquiries@offer2stay.co.uk.

Offer2Stay