Pass the Booking Agreement

This agreement is between Offer2Stay Ltd (“Offer2Stay”, “we”) and you, the person or business passing a guest's stay request to us (“Referrer”, “you”). It supplements our Terms & Conditions and Privacy Policy, and for hosts the Host Agreement. You accept it when you pass your first guest, and each time you pass a guest you confirm it still applies.

1. What Pass the Booking is

You give us a guest's stay request: their name, email, optional phone number, where and when they want to stay, how many people, the type of stay and their budget.
We email the guest a link to confirm the request. Nothing is shown to hosts until the guest confirms. If they do not confirm within 14 days, the request is dropped and their details are not used further.
Once confirmed, the request is treated like any other Offer2Stay request: matching hosts are told and may send offers; the guest chooses, books and pays on Offer2Stay.
You can follow each guest in your dashboard: whether they confirmed, how many offers they received and viewed, whether they booked, and the commission on each booking.

2. Who can be a Referrer

Hosts with an Offer2Stay listing, using Pass the Booking from their host dashboard.
Travel agents, relocation, recruitment and events businesses, companies booking for staff or clients, contractor and site teams, and other businesses or individuals with an Offer2Stay partner account.
You must be 18 or over, and if you act for a business you confirm you are authorised to do so.
We may decline or pause any Referrer account. If an account is paused you cannot pass new guests, but commission already earned on confirmed bookings is still paid under section 5.

3. The guest's consent and your promises

You only pass a guest who has asked you to find them a stay and has agreed that you may share their details with Offer2Stay for that purpose. You tick a box confirming this each time.
The details you give must be accurate and belong to a real person who is looking for a stay. You must not pass yourself, your own staff for stays you will pay for, invented guests, or people who have not asked you to.
You must not promise a guest any price, discount, availability or outcome on our behalf. Hosts set their own offers and the guest decides.
You must not use Pass the Booking to send marketing to people, to harvest or resell data, or in any way that breaks data protection law. We act as a data controller for the guest's details once passed; see our Privacy Policy.
If we find a request was passed without the guest's consent or with false details, no commission is payable on it, and we may pause or close your account.

4. Commission

Offer2Stay charges hosts a fee of 10% of each booking. We take off the card processing cost and, where the host is connected through a PMS partner that shares in our fee, that partner's share. What is left is “net commission”.
You earn 50% of the net commission on each qualifying booking. From your 11th qualifying booking onwards you earn 60%.
A booking qualifies when it is made on Offer2Stay by the guest you passed, within 12 months of the guest confirming your pass, is paid, and the stay is completed without being cancelled or fully refunded.
If more than one Referrer passes the same guest, the first pass that the guest confirms is the one that earns. A guest who had already made a paid booking on Offer2Stay before you passed them does not qualify.
No commission is paid on: bookings of your own listing; trade-account bookings; bookings you pay for yourself (for example your own staff); test or cancelled bookings; or any booking where the guest did not pay in full.
Where a booking is partly refunded, your commission is reduced in the same proportion. Where a booking is cancelled or fully refunded after we have paid you, the amount is taken off your next statement.
The figure shown in your dashboard before the stay has finished is an estimate. The final figure uses the actual card processing cost and is set at statement time. Amounts are rounded down to the penny.
The guest never pays more because you passed them. Your commission comes only from Offer2Stay's own fee.

5. When and how you are paid

Commission is held until the guest has checked out and 14 days have passed, so that any dispute about the stay can be settled first.
On the 1st of each month we prepare a statement of every commission that has cleared that hold. We then pay the statement by Stripe (where you have Stripe payouts set up with us) or by bank transfer to the UK bank account you have given us, normally within 10 working days of the statement date.
You are responsible for giving us correct payout details and for any tax due on commission you receive. If you are VAT registered, tell us and send a VAT invoice for each statement before we pay it.
We may hold a statement where there is an open dispute, a suspected breach of this agreement, or a legal reason to do so, and we will tell you why.
Statements under £10 roll into the next month.

6. Your account and ending the agreement

You may stop passing guests at any time. Commission on bookings already confirmed is still paid under section 5.
We may change the commission rates, hold period or other terms by publishing a new version of this agreement. Changes apply to guests passed after the new version is published, never to bookings already made.
We may end this agreement with you if you breach it, and may withhold commission on bookings that result from the breach.
Nothing in this agreement makes you our employee, agent or partner in law, and you may not describe yourself as representing Offer2Stay.

7. Liability and law

Our only obligation to you under this agreement is to pay commission that has become due. We are not liable for any loss of business, profit or opportunity.
Offer2Stay is not party to the stay itself; the booking contract is between the guest and the host.
This agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about this agreement: enquiries@offer2stay.co.uk. How it works in plain words: /pass-the-booking.

1. What Pass the Booking is

You give us a guest's stay request: their name, email, optional phone number, where and when they want to stay, how many people, the type of stay and their budget.

We email the guest a link to confirm the request. Nothing is shown to hosts until the guest confirms. If they do not confirm within 14 days, the request is dropped and their details are not used further.

Once confirmed, the request is treated like any other Offer2Stay request: matching hosts are told and may send offers; the guest chooses, books and pays on Offer2Stay.

You can follow each guest in your dashboard: whether they confirmed, how many offers they received and viewed, whether they booked, and the commission on each booking.

2. Who can be a Referrer

Hosts with an Offer2Stay listing, using Pass the Booking from their host dashboard.

Travel agents, relocation, recruitment and events businesses, companies booking for staff or clients, contractor and site teams, and other businesses or individuals with an Offer2Stay partner account.

You must be 18 or over, and if you act for a business you confirm you are authorised to do so.

We may decline or pause any Referrer account. If an account is paused you cannot pass new guests, but commission already earned on confirmed bookings is still paid under section 5.

3. The guest's consent and your promises

You only pass a guest who has asked you to find them a stay and has agreed that you may share their details with Offer2Stay for that purpose. You tick a box confirming this each time.

The details you give must be accurate and belong to a real person who is looking for a stay. You must not pass yourself, your own staff for stays you will pay for, invented guests, or people who have not asked you to.

You must not promise a guest any price, discount, availability or outcome on our behalf. Hosts set their own offers and the guest decides.

You must not use Pass the Booking to send marketing to people, to harvest or resell data, or in any way that breaks data protection law. We act as a data controller for the guest's details once passed; see our Privacy Policy.

If we find a request was passed without the guest's consent or with false details, no commission is payable on it, and we may pause or close your account.

4. Commission

Offer2Stay charges hosts a fee of 10% of each booking. We take off the card processing cost and, where the host is connected through a PMS partner that shares in our fee, that partner's share. What is left is “net commission”.

You earn 50% of the net commission on each qualifying booking. From your 11th qualifying booking onwards you earn 60%.

A booking qualifies when it is made on Offer2Stay by the guest you passed, within 12 months of the guest confirming your pass, is paid, and the stay is completed without being cancelled or fully refunded.

If more than one Referrer passes the same guest, the first pass that the guest confirms is the one that earns. A guest who had already made a paid booking on Offer2Stay before you passed them does not qualify.

No commission is paid on: bookings of your own listing; trade-account bookings; bookings you pay for yourself (for example your own staff); test or cancelled bookings; or any booking where the guest did not pay in full.

Where a booking is partly refunded, your commission is reduced in the same proportion. Where a booking is cancelled or fully refunded after we have paid you, the amount is taken off your next statement.

The figure shown in your dashboard before the stay has finished is an estimate. The final figure uses the actual card processing cost and is set at statement time. Amounts are rounded down to the penny.

The guest never pays more because you passed them. Your commission comes only from Offer2Stay's own fee.

5. When and how you are paid

Commission is held until the guest has checked out and 14 days have passed, so that any dispute about the stay can be settled first.

On the 1st of each month we prepare a statement of every commission that has cleared that hold. We then pay the statement by Stripe (where you have Stripe payouts set up with us) or by bank transfer to the UK bank account you have given us, normally within 10 working days of the statement date.

You are responsible for giving us correct payout details and for any tax due on commission you receive. If you are VAT registered, tell us and send a VAT invoice for each statement before we pay it.

We may hold a statement where there is an open dispute, a suspected breach of this agreement, or a legal reason to do so, and we will tell you why.

Statements under £10 roll into the next month.

6. Your account and ending the agreement

You may stop passing guests at any time. Commission on bookings already confirmed is still paid under section 5.

We may change the commission rates, hold period or other terms by publishing a new version of this agreement. Changes apply to guests passed after the new version is published, never to bookings already made.

We may end this agreement with you if you breach it, and may withhold commission on bookings that result from the breach.

Nothing in this agreement makes you our employee, agent or partner in law, and you may not describe yourself as representing Offer2Stay.

7. Liability and law

Our only obligation to you under this agreement is to pay commission that has become due. We are not liable for any loss of business, profit or opportunity.

Offer2Stay is not party to the stay itself; the booking contract is between the guest and the host.

This agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.